Vanessa horne health & beauty charter for customer care

Every client has the right to expect the following:

• Quality advice and the best treatments available
• Total attention to you as a unique individual
• Scrupulous attention to health and safety
• Courtesy

To ensure this, Vanessa Horne Health and Beauty provides:

• Up-to-date training opportunities for all therapists
• Attractive relaxing surroundings
• The best quality of products and treatments
• Personnel who are truly professional

If you wish to comment on the quality of our service, please fill in one of our Customer Care Forms – available at Reception. We read every form and act on suggestions made.

Vanessa Horne Health & Beauty carefully select treatments to ensure that clients will derive maximum benefit. They are what will revitalise and regenerate skin and compensate for all the time and the stresses and strains of daily living take out.